The first visit is an important step to get to know your individual needs and wishes and to discuss together how we can best support you.

During the initial visit, a member of our team will personally visit your home. We take the time to get to know you and your living situation. We listen carefully to understand your care needs, medical requirements and personal preferences.

We will discuss your current situation, your wishes and expectations regarding care together. We will clarify any open questions and explain our services and options in detail. We attach great importance to making you feel comfortable and well looked after with us.

Together we will develop an individual care plan that is tailored to your needs and lifestyle. We take your personal preferences and habits into account to ensure that the care suits you and supports your everyday life in the best possible way.

The first visit also serves to build a trusting relationship between you and our team. We want you to feel that you are in good hands with us and to trust us as a partner in your care situation.